Rainbet Responsible Gambling

Gambling at Rainbet is meant to be entertainment, and the tools described on this page exist so that it stays that way. The platform accepts players who are at least 18 years old and encourages every player to treat the money they deposit as the cost of a leisure activity, not as an investment or a source of income.

This page sets out the principles of safer play, the limits a player can set on their own account, the cool-off and self-exclusion options, and the help services that work independently of the platform. Every tool described here is available to any account holder at any time, without giving a reason and without waiting for approval.

Principles of Safer Play

A few habits keep gambling where it belongs. The list below is short on purpose; each point can be applied today.

• Set a budget for a session or a month before play starts, and stop when it is reached.
• Never chase losses: a session that ended in a loss is finished, not extended to recover it.
• Keep gambling away from money reserved for rent, bills, food or family.
• Take regular breaks, and avoid playing to escape stress, boredom or low mood.
• Treat wins as a lucky moment, not as a strategy that can be repeated on demand.

The rewards engine, the races and the raffle reward volume of play; they are designed to be enjoyed as extra value, not as a reason to deposit more than the budget allows. Where a player notices that promotions are pushing them past their own limits, the Rewards tab can be ignored, the e-mail and telegram notifications switched off in the account settings, and the limit tools below applied at any time.

Limits on Deposits and Losses

Limits are set from the account settings and apply from the moment they are saved.

Tool	How it works
Daily deposit limit	Caps the total of all deposits made in a 24-hour window.
Weekly deposit limit	Caps the total of all deposits made in a 7-day window.
Monthly deposit limit	Caps the total of all deposits made in a 30-day window.
Loss limit	Pauses play for the rest of the day once the chosen net loss is reached.

A limit set in one currency applies to the equivalent value in any other currency the account may use. Raising a limit takes effect after a 24-hour cooling-off period; lowering one takes effect immediately. Once a limit is reached, deposits are refused until the window resets, and a request to cancel the limit early is not accepted.

Cool-Off Periods

A cool-off pauses access to the account for a chosen time: 24 hours, 7 days, 30 days or 90 days. During a cool-off the account cannot be used to deposit, play or place sports bets, and marketing e-mails and telegram notifications stop for the duration. A cool-off cannot be cancelled or shortened once it has started; the account reopens automatically when the period ends.

Self-Exclusion

Self-exclusion closes access to the account for a minimum of six months, with options for one year or permanently. The request is made through the support chat or the account settings and takes effect immediately: deposits, play, sports betting and all marketing stop. Funds on the account are withdrawn to the payment method used for the deposit where the identity check allows it.

A permanent closure requested after a self-exclusion cannot be reversed, and a request to reopen an excluded account during the chosen period is refused. Where the platform detects that an excluded player has found a way back through a new account, the new account is closed and its balance handled as described in the Terms and Conditions.

Recognising a Problem

The following questions help a player assess their own play honestly. More than one "yes" is a reason to try the tools above or to contact one of the help services.

• Has gambling been hidden from family or friends, or lied about?
• Has money been borrowed, or bills left unpaid, to keep playing?
• Does stopping or cutting down cause restlessness or irritability?
• Is gambling used to escape stress, boredom or a low mood?
• Have larger and larger deposits been needed to get the same feeling?
• Has work, study or a relationship suffered because of gambling?

Family members who notice these signs in someone else can also contact the help services below for advice on how to approach the subject; several of the organisations listed work with affected family members as well as with players themselves.

Help Services

The platform points players to independent organisations that offer free, confidential advice in many languages.

• GamCare — information, self-help tools and a helpline for players in the UK.
• Gambling Therapy — online support and therapy in several languages, worldwide.
• Gamblers Anonymous — peer-support meetings with a shared programme of recovery.
• National Council on Problem Gambling — helpline and resources for players in the US.
• Gamtalk — moderated online chat groups that meet several times a day.

The support team of the platform can set limits, apply a cool-off or start a self-exclusion at a player's request, and can point to the service that best fits the situation. None of these requests requires a reason to be given.

Protecting Minors

The platform accepts players who are at least 18 years old, and the age is checked at verification. A household where minors have access to the family computer should use the parental controls built into the operating system or a filtering tool such as Net Nanny or Qustodio, and keep the account password out of the browser's saved-password list where a shared device is used.

Questions about Responsible Gambling

The answers below repeat the key rules of this page in the shortest form.